Terms of service

Terms of Service

Last updated: 30.08.2026

Welcome to LisaSimmi. These Terms of Service govern your access to and use of the LisaSimmi website, online store, products, digital content, and related services.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use the website or purchase our products or services.

1. About LisaSimmi

LisaSimmi is an online platform offering physical products, digital products, personalized reports, spiritual and self-development resources, and related content.

The products and services available through the website may change from time to time. We reserve the right to add, modify, suspend, or discontinue products or services without prior notice.

2. Eligibility

By using this website or placing an order, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide to us is accurate and complete.
  • You will use the website and its products only for lawful purposes.
  • You will not use the website to violate any applicable law or regulation.

If you are purchasing a product on behalf of another person, you are responsible for ensuring that you have the authority to provide any information required to complete the purchase.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.

However, certain variations may occur.

For natural products such as crystals, gemstones, and similar materials, variations in:

  • Colour
  • Pattern
  • Shape
  • Size
  • Texture
  • Natural inclusions
  • Surface characteristics

are normal and may occur between individual pieces.

Product photographs may therefore be representative rather than an exact photograph of the individual item you receive.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities purchased
  • Refuse an order
  • Cancel an order
  • Discontinue a product
  • Correct pricing or product information

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.

5. Prices and Taxes

All prices displayed on the website are in the currency indicated at checkout.

Prices may change without prior notice.

Applicable taxes, shipping charges, duties, or other charges will be displayed at checkout where applicable.

The final amount payable is the amount shown to you before completing the purchase.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation to the email address or phone number provided by you.

An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or refuse an order where there is a legitimate reason, including:

  • Product unavailability
  • Pricing or listing errors
  • Payment problems
  • Suspected fraudulent activity
  • Incorrect customer information
  • Shipping restrictions
  • Technical errors
  • Violation of these Terms

If an order is cancelled after payment, an applicable refund will be processed.

7. Payment

Payments may be processed through third-party payment providers.

By submitting payment information, you represent that you are authorized to use the payment method.

We do not knowingly accept fraudulent or unauthorized transactions.

Your payment may be subject to additional terms imposed by the applicable payment provider.

8. Shipping and Delivery

Physical products will be shipped to the address provided during checkout.

Customers are responsible for providing accurate shipping information.

LisaSimmi is not responsible for delays caused by:

  • Incorrect or incomplete addresses
  • Customer unavailability
  • Courier delays
  • Natural disasters
  • Government restrictions
  • Strikes
  • Customs procedures
  • Other circumstances outside our reasonable control

Specific shipping conditions, estimated delivery times, and applicable charges are described in our Shipping Policy.

9. Digital Products

Digital products may include:

  • PDF reports
  • E-books
  • Guides
  • Journals
  • Digital resources
  • Downloadable files
  • Other electronically delivered products

After successful payment, the digital product may be delivered by email, download link, customer account, or another electronic delivery method.

You are responsible for providing a valid email address and maintaining access to the email account or device required to receive the product.

Because digital products can be accessed or copied electronically, they are generally non-refundable once delivered, downloaded, or made available, except where required by applicable law or our Return and Refund Policy.

10. Personalized Products and Reports

Certain LisaSimmi products may be created specifically for an individual based on information supplied by the customer.

You are responsible for ensuring that all information submitted for a personalized product is accurate.

This may include information such as:

  • Name
  • Date of birth
  • Time of birth
  • Place of birth
  • Questions
  • Personal preferences
  • Other information specifically requested for the purchased product

We are not responsible for inaccuracies in a personalized product resulting from incorrect or incomplete information supplied by the customer.

Once preparation of a personalized product has begun, cancellation or refund may not be available except where required by applicable law or expressly stated in our Return and Refund Policy.

11. Tarot, Astrology, Numerology and Spiritual Content

LisaSimmi may offer tarot, astrology, numerology, crystal, manifestation, spiritual guidance, and related products or services.

Such content is provided for personal, spiritual, informational, and entertainment purposes.

It should not be interpreted as:

  • Medical advice
  • Legal advice
  • Financial or investment advice
  • Psychological or psychiatric advice
  • Professional counselling
  • A diagnosis or treatment recommendation
  • A guarantee of any future event or outcome

You should consult an appropriately qualified professional for medical, legal, financial, psychological, or other professional matters.

You acknowledge that individual results and experiences may vary.

LisaSimmi does not guarantee any specific personal, financial, relationship, health, career, spiritual, or other outcome from the use of its products or services.

12. No Guarantee of Results

Our products, educational materials, spiritual resources, and personalized content are intended to provide information, guidance, reflection, inspiration, or entertainment.

Results are individual and may vary substantially from person to person.

Testimonials, examples, descriptions, or statements about potential benefits should not be interpreted as guarantees of results.

Past experiences do not guarantee future outcomes.

13. Intellectual Property

Unless otherwise stated, all content available on the LisaSimmi website is owned by or licensed to LisaSimmi and is protected by applicable intellectual property laws.

This may include:

  • Logos
  • Brand names
  • Product names
  • Text
  • Articles
  • Graphics
  • Photographs
  • Illustrations
  • Videos
  • Audio
  • Digital reports
  • E-books
  • Guides
  • Journals
  • Templates
  • Website design
  • Original artwork
  • Other digital content

You may not reproduce, distribute, modify, republish, sell, sublicense, commercially exploit, or create derivative works from our copyrighted content without prior written permission.

14. Personal Use of Digital Products

Digital products purchased from LisaSimmi are licensed to the purchaser for personal, non-commercial use, unless a different licence is expressly provided with the product.

You may not:

  • Resell the digital product
  • Upload it to file-sharing websites
  • Distribute copies to others
  • Share paid download links
  • Repackage the content for commercial use
  • Claim the content as your own
  • Use the content to create competing products
  • Remove copyright or ownership notices

Purchasing a digital product does not transfer ownership of the underlying intellectual property to you.

15. User-Submitted Information and Content

If you voluntarily submit information, feedback, reviews, photographs, testimonials, questions, or other content to LisaSimmi, you represent that you have the right to provide that content.

You agree not to submit content that:

  • Violates another person's rights
  • Is unlawful
  • Is fraudulent
  • Is defamatory
  • Contains malicious software
  • Infringes intellectual property rights
  • Contains confidential information belonging to another person

We may use customer feedback or testimonials for legitimate business and promotional purposes where permitted by applicable law and appropriate consent has been obtained.

16. Prohibited Use

You agree not to use our website or services to:

  • Violate applicable laws
  • Commit fraud
  • Attempt unauthorized access to our systems
  • Introduce malicious code or software
  • Interfere with website functionality
  • Scrape or systematically copy website content without permission
  • Abuse promotional offers
  • Purchase products for unlawful resale where prohibited
  • Impersonate another person or entity
  • Misrepresent your identity or information
  • Circumvent security features
  • Attempt to disrupt our website or services

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

17. Third-Party Services

Our website may use third-party services for functions such as:

  • Payment processing
  • Shipping
  • Analytics
  • Email delivery
  • Marketing
  • Website functionality
  • Customer support
  • Digital product delivery

Your use of those services may also be subject to the third party's terms and policies.

LisaSimmi is not responsible for the independent policies, practices, availability, or performance of third-party services.

18. External Links

Our website may contain links to websites operated by third parties.

These links are provided for convenience or informational purposes.

We do not control third-party websites and are not responsible for their:

  • Content
  • Accuracy
  • Availability
  • Security
  • Privacy practices
  • Products or services

Accessing third-party websites is at your own discretion.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always be available
  • The website will be uninterrupted or error-free
  • All information will always be completely accurate
  • Digital downloads will be compatible with every device or software environment
  • Website content will always be current
  • Any particular result will be achieved through the use of our products or services

Nothing in these Terms excludes any consumer rights or legal protections that cannot lawfully be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, LisaSimmi shall not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of the website, products, digital content, or services.

This may include loss arising from:

  • Business interruption
  • Loss of data
  • Loss of profits
  • Loss of anticipated results
  • Reliance on informational or spiritual content
  • Technical interruptions
  • Third-party services

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless LisaSimmi and its owners, employees, contractors, service providers, and affiliates from claims, liabilities, damages, losses, and expenses arising from:

  • Your violation of these Terms
  • Your unlawful use of the website
  • Your violation of another person's rights
  • Information or content submitted by you
  • Your misuse of our products or services

22. Cancellation, Returns and Refunds

Our Return and Refund Policy forms part of these Terms of Service.

Different conditions may apply to physical products, digital products, personalized products, and services.

Please review the Return and Refund Policy before completing your purchase.

23. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

24. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters
  • Fire
  • Flood
  • Epidemics or pandemics
  • War
  • Civil unrest
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or telecommunications failures
  • Major technical failures
  • Other events beyond our reasonable control

25. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be posted on this page and the "Last updated" date will be revised accordingly.

Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where legally possible.

The remaining provisions will continue to remain in effect.

27. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies expressly incorporated into these Terms, constitute the terms governing your use of the website and purchase of our products and services.

28. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection and other mandatory legal rights.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over Ghaziabad, Uttar Pradesh, India, unless applicable law requires otherwise.